FAQ

Answers about sourcing, documents and delivery.

Learn how to submit an item, confirm documents, choose a temperature lane and manage a multi-brand request.

Can you source a specified brand and CAT No.?

Yes. Send the exact brand, catalogue number, pack size and quantity. We will confirm availability, documents and delivery route.

Which quality documents can be provided?

COA, TDS, SDS and product statements are supplied where they exist for the exact item and source. Availability is confirmed before dispatch.

How are refrigerated and frozen products shipped?

The lane is selected from the product requirement: ambient, 2–8°C or -20°C. Packaging and handover documents are matched to that lane.

Why are prices and stock not shown publicly?

This is a B2B sourcing catalogue. Price, availability and lead time depend on the exact item, quantity, source, documents and delivery city.

STILL HAVE A QUESTION?

Send the exact product or purchase list to the sourcing desk.